Orders are sent to the Nova Poshta warehouse from Monday to Friday from 15:00 to 16:00. On Saturday, shipment is possible depending on the load of the warehouse. Sunday is a day off.

Orders are accepted every day from 8:00 a.m. to 8:00 p.m. without days off. Product assembly in the warehouse is carried out from Monday to Friday from 8:00 a.m. to 12:00 p.m., on Saturdays, subject to availability.

The minimum order amount is from UAH 1,000.

Important: when receiving a parcel at Nova Poshta, be sure to check the integrity of the package. If you notice damage, it is recommended to check the packaging of the package on the spot. If you discover a shortage of goods, immediately file a claim with Nova Poshta for the amount of the lost goods.

• The minimum order amount is UAH 1,000.

  You can pay for the product in several ways:

  Full payment by card. Details will be provided by the manager after confirmation of the order.
  Cash on pickup. Relevant only for the city of Kharkiv.
  Advance payment (deposited payment). The manager will send the details after confirming the order.
  Cashless payment can be made through terminals, Privat24 or PrivatBank cash desks. When paying through other banks, be sure to provide a payment receipt, as the transfer of funds can take up to three banking days.

  The goods are shipped only after the agreed amount has been credited to our account.

If you have a problem with a product, please do the following first:

- contact us in any way convenient for you - section Contacts

- write to us, in the subject line indicate "Return of goods" and formulate the problem that has arisen, our consultant will help you resolve it.